We are seeking a skilled engineer to join our team. As an Application Support Engineer, you will be responsible for providing technical support, troubleshooting, and maintenance for enterprise applications. Your goal will be to ensure seamless operation and optimal performance.
Key responsibilities include:
* Providing first and second level support to end-users
* Troubleshooting complex system issues and implementing solutions
* Collaborating with IT teams and developers to resolve system issues and improve application performance
You will work in a fast-paced environment and have the opportunity to grow technically. The ideal candidate will have strong problem-solving skills, experience with application troubleshooting, and a customer-focused mindset.
Responsibilities
* First and second-level support
* Troubleshooting
* Collaboration with IT teams and developers
Qualifications
* Bachelor's degree in software engineering, computer science, information technology, or related field
* 2-4 years of experience in systems implementation and support
* Strong aptitude for multi-tasking and working in a dynamic environment
* Experience with database systems like MSSQL, MySQL, MongoDB