Employment Status: 2 x permanent, full time roles available
Days & Hours of Work: Mon - Fri, totalling 38 hours per week
Competitive Salary: Band 5 - $83,038.80p.a.+ 12% superannuation
Location: Council office in Carnegie, with some flexibility to work from home
About Us
We are a passionate organisation, connected in our shared goal to be 'sector leading' in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.
Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter .
We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.
About the Role
The Community Care Support Officer assists Team Leaders to lead a team of Support Workers to deliver a coordinated range of in-home client services as well as establish, monitor and review services in response to clients' changing needs.
You will be responsible for assisting Community Care Team Leaders in:
* The leadership, coordination, support and supervision of Support Workers
* The monitoring and review of ongoing and changing needs of clients and their carers
* Actioning referrals for services received from assessment services including completion of service priority of access, an agreed service plan, OH&S plan and confirm service fee/s
Key Selection Criteria
To be successful in this role, you will bring the following skills and competencies:
* Tertiary qualification in a management, health, allied health, social science or related discipline would be well regarded and/or significant experience working with older people in a community setting
* Knowledge and understanding of aged care and disability services and programs
* Intermediate skills in Microsoft Office applications
* Previous experience with client management and rostering software would be an advantage
* Current Victorian drivers licence
* An understanding of the needs of and issues affecting older people, people with disabilities and their carers
* The ability to communicate with older people, people with disabilities and their carers
* An ability to respond to staff and client issues in a logical and considered manner
Mandatory pre-employment requirements
* Be willing to undergo and complete a satisfactory criminal history check
* Provide or obtain an employment-based Working with Children check
What we can offer you in return
* A work life/balance through flexible and hybrid working arrangements
* Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year
* Dedicated Staff Wellbeing programs, events and gym membership discounts
* Learning and development opportunities so our people can grow and thrive
If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.
How to apply
1. To discover more about the role and responsibilities review the Position Description
2. Provide a cover letter responding to the Key Selection Criteria and what has motivated you to apply for this role
3. Click Apply to submit your application
4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager
Applications close: Sunday 4 January 2026, 11:55pm
Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.
If you would like to learn more about this opportunity or have any question, please contact Leanne Baxter-Smith, Service Delivery Coordinator on or via email
We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.
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