Job Overview:
We are seeking a skilled Customer Service Manager to join our team. As the face of our brand, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.
Key Responsibilities:
* Actively listen to customer needs and provide tailored solutions to meet their requirements.
* Collaborate with colleagues to resolve customer complaints and issues in a timely and professional manner.
* Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements:
* A valid driver's license is required.
* Previous experience in retail, hospitality, customer service, or sales is preferred.
* Ability to work in a fast-paced environment, deliver exceptional customer service, and follow established guidelines and standards is essential.
Benefits:
* Competitive hourly pay and commission incentives.
* Employee discounts on car rentals.
* Access to Perkbox for discounts and offers.