Business Relationship Representative
Location: SEQ | Full-time
Are you a self-starter who thrives on getting out, meeting people, and making things happen? Black & White Cabs is on the lookout for a dynamic Business Relationship Representative to help strengthen our community ties and commercial partnerships across Brisbane, Gold Coast and Sunshine Coast.
With over 100 years of service, we're more than just a transport provider — we're a trusted part of the community. Our mission is simple: to enable people to go about their daily lives with the utmost ease and satisfaction. Now, we want you to help bring that mission to even more people across South East Queensland and beyond.
About the Role
In this role, you will support engagement with local organisations, assist business development activities, and contribute to marketing and event initiatives. You will work closely with our Marketing & Communications Manager, Fleet teams, Area Managers, drivers, and external partners to grow brand presence and improve customer experience.
What You'll Do
* Build relationships with community groups, aged care, disability, health, and business partners.
* Represent Black & White Cabs at events, expos, and networking opportunities.
* Support existing partners (hotels, hospitals, hospitality venues) and ensure they have the right booking tools.
* Maintain CRM records and help identify new business leads.
* Assist the Marketing team with campaigns, sponsorships, and event logistics.
* Support setup and troubleshooting of Taxi Butler and other booking systems.
* Uphold compliance, safety, and positive workplace standards.
What We're Looking For
* Strong communication and interpersonal skills.
* Customer-focused, proactive attitude.
* Organised and able to manage multiple priorities.
* Basic Microsoft Office and CRM knowledge (Zoho a plus).
* Basic Canva design skills (advantageous but not essential).
* Willingness to learn and grow within community engagement and business development.
* Interest in transport, community, or customer service industries.
* Comfortable travelling independently across SEQ.
Why Black & White Cabs?
* Join a nationally recognised brand with strong local roots
* Competitive salary + tools of trade
* Be part of a collaborative, forward-thinking team
* Support to grow and shape your career
* Make your mark in a vital, visible role
If you are passionate about people, community connection, and contributing to a trusted Queensland brand, we would love to hear from you.
Job Type: Full-time
Pay: $60,000.00 – $65,000.00 per year
Benefits:
* Company car
Ability to commute/relocate:
* Brisbane QLD 4000: Reliably commute or planning to relocate before starting work (Preferred)
Licence/Certification:
* Full Driver Licence (Preferred)
Work Authorisation:
* Australia (Required)
Willingness to travel:
* 75% (Preferred)
Work Location: In person