Admissions Coordinator – VIC
Regis Aged Care – Regis Drysd and Regis Ocean Mist, Victoria.
Job
The Admissions Coordinator plays a critical role in supporting the aged care home's occupancy goals by managing the end-to-end admissions process. Acting as the primary point of contact for prospective residents, their families, and referral partners, the role builds strong relationships and ensures a positive admission experience. Working closely with the General Manager and broader teams, the Admissions Coordinator contributes to the home's financial performance through effective sales, stakeholder engagement, and local marketing initiatives.
Responsibilities
Supporting the effective execution of the local area marketing and admission program
Driving exceptional service through the delivery of the Welcome process
Planning and coordinating activities developed within the marketing and admissions program
Managing customer enquiries and conducting tours of the Home
Displaying a high level of customer service in all that you do
Qualifications
Demonstrated understanding of sales processes (desirable)
Exceptional delivery of customer service
Experience within an aged care environment (favourable but not essential)
Demonstrated proficiency in verbal and written communication skills
Demonstrated proficiency in supporting budgeting and sales target processes
Proven experience in roles that require maintaining confidentiality
Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders
Excellent stakeholder management and team building skills
Benefits
Mentoring and support for career development
Flexible work hours
Employee appreciation programs and events
Discounts and benefits through Maxxia Rewards at selected retail outlets, department stores, attractions, travel, cinemas, restaurants, and more
Discounted private health insurance, gym memberships, and technology items from JB Hi-Fi
Employee wellness platforms including EAP and free annual influenza vaccination
Vehicle financing through salary packaging, novated leasing, and super contributions
Job Details
Seniority level: Entry level | Employment type: Full-time | Job function: Administrative | Industries: Hospitals and Health Care
How to Apply
If this sounds like the ideal role for you and you have the skills we're looking for, we'd love to hear from you
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