Overview
ForHealth is one of Australia's largest and fastest-growing primary healthcare organisations. With 100+ medical centres, 1,500+ independent practitioners and over 8 million patient consultations every year, we are dedicated to delivering high-quality, accessible care to every community we serve.
As a national leader in Urgent Care Clinics, we provide safe, timely and patient-centred care for moments that are urgent — but not an emergency. Our teams benefit from progressive clinical models, strong operational support and a collaborative culture as we expand across Australia.
The Role
We are seeking an experienced Urgent Care Manager to lead one of our high-performing Urgent Care Clinics. This role combines clinical leadership, operational oversight, workforce coordination and a commitment to exceptional patient experience. You will act as the on-site central point of leadership, ensuring the clinic runs safely, efficiently and in alignment with ForHealth's quality, governance and service standards.
This is an exciting opportunity for a Registered Nurse or Paramedic who is ready to step into leadership, or for those already in ANUM/Clinical Coordinator roles looking to take the next step. You will have scope to influence local service delivery, drive high-quality clinical practice and help shape the future of urgent care within ForHealth.
This is a full-time position, with protected non-clinical management time balanced alongside hands-on clinical leadership.
Your Responsibilities
* Oversee day-to-day operations to ensure the centre is safe, efficient and patient-ready.
* Coordinate equipment, stock, consumables, facilities issues and site presentation.
* Lead recruitment, onboarding, rosters and workforce planning for all site staff.
* Manage timesheets, shift approvals and coordinate payroll accuracy.
* Support training, competencies and ongoing development of the clinical team.
* Optimise patient flow, triage processes and clinical workflows.
* Ensure compliance with UCC standards, audits, quality and clinical governance.
* Manage incidents, risks, cold chain issues and escalate appropriately.
* Oversee business/practice management tasks including billing queries, suppliers, site expenses and reporting.
* Build strong relationships with local hospitals, PHNs, GPs and community partners to support service growth.
* Work in a patient-facing capacity.
About You
* Registered Nurse or Paramedic with current AHPRA registration.
* Minimum 3 years of direct clinical experience in urgent care, ED, primary care, paramedicine or similar.
* Previous clinical leadership, management or supervisory experience desirable.
* Triage experience highly regarded.
* Certificate IV in Training & Assessment desirable.
* Strong communication, relationship-building and conflict-resolution skills.
* Ability to work autonomously, delegate effectively and lead a multidisciplinary team.
* High level of clinical knowledge, critical thinking and attention to detail.
* Ability to work evenings and weekends where required.
* Willingness to obtain a Working With Children Check and National Police Check.
Why Join ForHealth
* Shape and drive your clinic performance.
* Be part of a fast-growing national healthcare service with strong internal mobility, leadership pathways and ongoing development.
* Lead a multidisciplinary team, support complex clinical operations and play a pivotal role in shaping urgent care delivery.
* Join a model that is rapidly expanding across Australia, with proven international success and strong government support.
* Competitive remuneration plus leadership responsibilities.
* No overnight shifts, stable hours and a supportive statewide leadership network.
* 20% off dental treatments for you and your family.
* Health insurance discounts.
* Fitness Passport access.
* 24/7 leading EAP.
* Free onsite parking.
* ForHealth branded uniforms.
* Comprehensive urgent care induction and ongoing training.
Join us in creating a healthier Australia and be part of a company that values training, development and internal promotion. If you're ready to join a first-class team, apply now!
ForHealth Group is committed to diversity and inclusion. We welcome applications from people with Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse backgrounds; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth fosters a safe, respectful and inclusive culture that aligns with our values: 10 Things That Make Us Tick.
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