Location: Aveo Brisbane Office, Newstead, QLD – 5 Days in Office
Opportunity: Permanent full-time
Reports to: Home Care Administration Manager
The Opportunity
Joining our Home Care team as a Home Care Administration Officer, you'll play a key role in managing quality data, reviewing care plan documentation, supporting mini-projects and handling back-end administration to keep our Aveo Care at Home services running smoothly. It's a varied and well-rounded administrative role that supports our Care Partners across our Aveo communities. This is a great opportunity for someone with experience in the Community Care sector.
Your Impact
Manage home care documentation, contracts, and data submitted by Care Partners in Alayacare, ensuring accuracy and compliance.
Assist with cyclical and ad hoc projects, such as managing fee increase processes for consumers.
Build relationships and liaise with a wide range of internal stakeholders, including Case Partners across our Aveo communities
Manage Aveo's data in the home care provider portal (My Aged Care)
Support with reporting, budgeting, email inbox requests and general administrative tasks.
Maintain electronic files and complete quality checks to ensure documentation is up to date.
Why Aveo?
Open plan Newstead Office, close to Bowen Hills train station, with monthly social events
Paid Parental Leave and Purchased Annual Leave options
Two (2) additional 'All About Me' leave days per calendar year
Annual salary reviews and annual bonus incentive scheme
Employee Referral Program and Employee Assistance Program
Discounts to Health Insurance and Retail & Leisure partner providers
Opportunities for further career progression
Join a growing, purpose-driven industry
What you'll bring
Previous experience in the Home Care or Community Care sector (e.g., Case Coordinators, Care Partners, or Administration roles).
Exceptional administrative skills, with experience in managing a high volume of documentation with a keen eye for detail.
Proficient in Microsoft Office, particularly PowerPoint, Excel and Teams.
Excellent written and verbal communication skills, with the ability to liaise professionally with a range of stakeholders.
A commitment to customer service and achieving positive consumer outcomes
Exposure to My Aged Care or client management software (such as Alayacare).
Who we are
As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.
What's next
Apply now and take to first step in Bringing your Passion to life We are ready to welcome you.