Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you have an exceptional attention to detail?
If you've been looking to join a team that values your energy and talents and provides you with continuous development opportunities, you've found it Trans Global Service is looking for experienced Appliance Technicians and we want you to join our winning team.
Position Overview
This position is responsible for being the face of Trans Global Service, demonstrating enthusiasm while ensuring the highest level of customer satisfaction
Responsibilities
Provide customers with courteous and professional in-home servicing of major appliances ensuring adherence to "The Perfect Call"
Conduct appliance diagnostics and complete repairs
Estimate the costs of repairs/replacements
Order parts and ensure inventory supply levels are sufficiently maintained
Communicate with customers regarding details of the assessment and servicing required
Provide information to assist customers in obtaining optimum performance of their products
Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
Ensure the proper maintenance of shop tools and vehicles
Adhere to all health and safety, security, building and departmental procedures
Qualifications
High school diploma or equivalent
2 or more years previous experience and/or education in major appliance service
Valid driver's license (must be able to provide a clean driving abstract)
Outstanding Customer Service skills
Excellent written and verbal communication skills
Professional and courteous phone etiquette
Highly developed technical, investigative, and analytical skills
Punctuality and dependability a must
Must be organized and detail oriented
Appliance Technician certification or willingness to obtain one
Domestic Appliance or Gas Technician 2 Certification would be considered an asset
Why Trans Global?
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.
Apply now
If you'd like to apply for this role, please contact our recruitment team at
Attach your CV and tell us why you would be a great fit at Trans Global
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to
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