Overview
* 113,022 to $124,884 + 15% Commuted Allowance + 12% Super
* Ongoing, Full Time. Location: Bairnsdale Office
* Operational requirement: Ability to travel from home or another non-work location to the Regional Office or nominated ICC within 60 minutes when rostered as Duty Officer (Outside Ordinary Hours of Work)
Role Summary
The Operations Manager – Unit Support leads a Unit Support Team (UST), and is responsible for ensuring service delivery, general guidance and support of VICSES Volunteer Units in collaboration with the Senior Assistant Chief Officer - Unit Support & Regional Operations (SACO) and the Assistant Chief Officer - Unit Support, Community Engagement and Emergency Management (ACO).
This includes business planning and operational capability, developing and maintaining the required standard of operational readiness to enable effective response to emergencies, emergency management including engagement with Local Government Authorities (LGAs) and Emergency Services, community engagement incorporating volunteer recruitment and retention. This role will actively undertake operational command and control functions during specific local, regional and / or state-wide operations performing the Duty Officer function and / or Incident Management Team (IMT) role.
For more information on Commuted Allowance / IMT / Duty Officer role, please see this factsheet.
Who We Are
Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.
As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.
Applications
Please view the Position Description and submit an application via CAREERS.VIC. Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV.
For further information about the role, please contact Cameron Rothnie on 0456 811 628.
Applications close Thursday, 30 April 2026.
VICSES is an equal opportunity employer. We are committed to being a child safe organisation and are taking a leadership role in gender equality in the emergency management sector. For more information on our values, benefits of working with us, and guides on the application and recruitment process, please click here - ses.vic.gov.au / join-us / careers
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