About us
St John Ambulance is a community-driven organisation with a proud 140-year history of providing First Aid in Australia. We are consistently recognised in the Top 5 Most Trusted Charities in Australia - a testament to the commitment, service, and integrity of over 19,000 skilled and dedicated staff, volunteers, and members.
Apply now for this exciting opportunity to join a great team and make a meaningful impact.
What we offer
At St John Ambulance Australia, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy a range of benefits, including:
* Comprehensive training and development opportunities to support your career growth
* Flexible work arrangements and a focus on work-life balance
* Generous leave entitlements, including paid parental leave
* Access to our employee well-being program and other health and wellness initiatives
* Discounts on a range of products and services, including our first aid training courses
Roles
We are seeking to appoint two Learning Resource Development Officers:
* Learning Resource Development Officer – Permanent (Full-time)
* Learning Resource Development Officer – Contract (Full-time)
Please clearly state in your cover letter which position you are applying for.
Location: Canberra
Interstate applicants are not eligible for these roles.
Your role
As our Learning Resource Development Officer, you will play a pivotal role in designing, developing, and maintaining high-quality training and assessment materials for a range of accredited and non-accredited programs. This role is ideal for someone who thrives in a collaborative, purpose-driven environment and enjoys working on diverse and meaningful projects.
Candidates must demonstrate at least 3-5 years of experience in learning resource development.
This position offers a hybrid work arrangement.
* Design and develop engaging, learner-focused training and assessment resources aligned with the RTO's scope of registration, with a strong focus on first aid.
* Maintain and update a national library of learning materials, ensuring compliance with regulatory standards and industry best practice.
* Support validation activities and implement necessary resource updates.
* Collaborate with internal teams, external stakeholders, and state and territory offices to gather feedback and communicate changes effectively.
* Collaborate on instructional design projects, including storyboarding and mapping out learner journeys.
* Support continuous improvement processes by engaging stakeholders and collecting feedback.
* Liaise with state and territory offices, subject matter experts, and trainers to ensure high-quality content delivery.
* Provide administrative and compliance support as needed
Your experience
* Proven experience developing learner-centred educational or training resources, with a strong understanding of adult learning principles
* Excellent written and verbal communication skills, with the ability to negotiate and collaborate effectively.
* A meticulous eye for detail and the ability to manage multiple projects.
* Confidence working independently and as part of a cross-functional team.
* Experience with blended learning, adult education methodologies, and stakeholder engagement is highly desirable.
* Exposure to instructional design practices such as storyboarding or digital content mapping (beneficial but not essential).
* Ability to travel interstate for training and operational support.
* Experience in healthcare, medical, or first aid training (preferred but not essential).
Qualifications /Licences
* Certificate IV in Training and Assessment (TAE40122 or equivalent), or
* Current Driver's Licence
* Working with Children Check
* National Police Check
* Australian Right to Work Check
How to apply
To apply, please submit your current resume and cover letter that addresses the above criteria. Questions regarding the position can be emailed to
St John is committed to the safety and well-being of all children who participate in St John activities, programs, events, or services. St John has zero tolerance for child abuse and neglect. We take all allegations and concerns about abuse very seriously. St John will always strive to ensure that children do not experience abuse, neglect, harm, or exploitation during their involvement with us.
St John values diversity and is committed to fostering a workplace that is welcoming, respectful, and inclusive. We encourage applications from First Nations people, people living with disability, gender and sexually diverse people, and people who have come to Australia as migrants and refugees.
Learn more about our commitments