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Customer Service Apprentice
Apply From: 18/03/2025
Learning Provider
Delivered by IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Employer
Stormking
Vacancy Description
Typical day to day duties will include:
* Ensuring all tasks are completed to agreed deadlines
* Work efficiently and effectively
* Ensure effective communication with the customer
* To collate and scan all delivery notes into the Navision system so that proof of deliveries can be provided to any customer requesting one
* Ensure that all delivery notes are filed correctly
* Contact customers on a weekly basis and establish how many stillages require collection and update the transport team
* Filing of sales orders
* Issuing collection note paperwork
* Raising cases on CRM system
* Maintenance of filing systems
* Checking and processing sales orders
* Assisting the department with scanning of documents
* Admin support as and when required both the Customer Service Team and Credit Control Department
Key Details
Vacancy Title
Customer Service Apprentice
Employer Description
Stormking leads in supplying GRP Products to the UK's construction and house-building sectors. Our unmatched expertise in GRP Products enables custom-made solutions, embodying innovation, quality, and efficiency. Stormking is a part of the Epwin Group. The Group has grown both organically and by acquisition to become the leading manufacturer of energy efficient and low maintenance building products for the Repair, Maintenance and Improvement, social housing and new build markets in the UK. The Group serves the trade, retail, new build and social housing sectors through a nationwide network of merchants, plastics stockists, window, door and conservatory manufacturers and installers. Our products are designed and manufactured in-house to suit the needs of our end-user markets and are sold under established and trusted brands. We have a wide product range to cater for all requirements and are constantly investing and innovating in new processes, products and services.
Vacancy Location
Amington Way Tamworth B77 4ED
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000308739
Key Dates
Apply From
18/03/2025
Closing Date For Applications
2025-04-24 23:59:59
Interview Begin From
Possible Start Date
2025-05-01 00:00:00
Training
Training to be Provided
* This is a Customer Service Level 3 apprenticeship which is delivered over a 15 - month period
* You will be required to attend an initial induction period and 10 training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company
Training will include:
* NVQ Level 3 in Customer Service
* Employer Rights and Responsibilities
* Personal Learning and Thinking Skills
* 20% off the job training
Learning Provider
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Patience
Apply Now
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