Benefits
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
* Free standard OnePass membership
* Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
* Career investment – your pathway to growth starts here
Overview
As a Store Supervisor at Bunnings, you will be responsible for the ongoing daily operations, sales and high‐volume stock management of a small‐format Bunnings Store. You will lead the In the Home, Lifestyles & Builders departments, working closely with fellow Store Supervisors and reporting directly to your Store Manager.
Responsibilities
* Lead a team of 10+ to maintain an engaged and safe work environment and perform duty manager duties, including opening and closing the store across weekdays and weekends.
* Build team capability on Best Experience and Safety Culture & Compliance through coaching, performance management and recognition.
* Plan and roster the team to deliver on our service promise.
* Drive department sales through strong merchandising and monitoring of key metrics.
* Respond to customer feedback to improve the end‐to‐end customer experience.
* Own department stock accuracy, including adjustments, replenishment discipline and loss‐prevention processes.
* Maintain customer service levels and liaise with merchandising, store leadership and safety & wellbeing teams, and develop strong supplier relationships.
Qualifications
* Previous experience supervising a team in a fast‐paced retail environment.
* Passion for customer service and developing others.
* Ability to coach and develop others, providing feedback and getting the best out of a team.
* Strong communication skills and approachable attitude towards customers.
* Willingness to be on your feet assisting customers across a wide range of retail hours.
* Strong leadership and influencing skills, ability to manage safety and wellbeing.
* Understanding of KPIs and ability to exceed customer expectations.
EEO & Inclusion Statement
We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply. All applicants must be 15 years of age or older. Background checks may be required for the role.
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