Senior ServiceNow Developer (Labour Hire Contractor)
Estimated Start Date: 24 February 2026
Security Requirement: Active Baseline Security Clearance (mandatory) | NV1 eligibility required
Hatchit Studios is seeking an experienced Senior ServiceNow Developer to support a major federal government ICT program as part of a large, multi-year digital transformation initiative.
This role is suited to a senior, hands‑on ServiceNow professional who enjoys working in complex, regulated environments and delivering high‑quality platform solutions that support critical public services.
About the Opportunity
You will work within a federal government CIO function, contributing to the design, development, and enhancement of ServiceNow applications that underpin essential government services.
The role operates within an agile delivery environment and supports hybrid working arrangements, with a preference for candidates based in Canberra or Brisbane .
Key Responsibilities
* Design, develop, and configure solutions on the ServiceNow platform
* Enhance and maintain existing ServiceNow applications and modules
* Develop and customise Service Portal components, including widgets, HTML, CSS, and AngularJS
* Collaborate with business analysts, service designers, and stakeholders to translate requirements into working solutions
* Participate in agile ceremonies and contribute to iterative delivery
* Produce technical documentation, including designs, specifications, and knowledge transfer artefacts
* Identify opportunities for continuous improvement across ServiceNow processes and platform capability
* Stay current with ServiceNow releases and emerging features
Skills & Experience Required
* Experience with Service Portal development (widgets, HTML, CSS, AngularJS)
* Experience working in agile delivery environments
* Familiarity with agile tooling such as Azure DevOps, Jira, or ServiceNow Agile
* Strong communication skills with the ability to bridge business and technical discussions
* Proven experience producing clear, structured technical documentation
* Prior experience in federal government or large enterprise environments (highly regarded)
Desirable Qualifications
* Tertiary qualifications in Computer Science, Information Technology, or a related discipline
* ServiceNow certifications, such as:
* CIS-ITSM, CIS-CSM, or other CIS certifications
* Flexible skillset with a willingness to learn new and emerging technologies
Why Join Hatchit Studios?
* Work on long‑term, high‑impact federal government programs
* Competitive market rates
* Stable contract through to March 2027
* Flexible hybrid working arrangements
* Opportunity to work with a trusted Australian digital transformation consultancy
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