We're Hiring: Integrated Facility Services Manager
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Be part of ISS.
We're seeking an experienced and dedicated Integrated Facilities Manager to lead the day-to-day operational management of service delivery at RAAF Edinburgh, SA.
This role is pivotal in ensuring exceptional service standards, operational efficiency, and the safety and wellbeing of all Placemakers and client personnel.
You will lead and ensure reliable, consistent delivery of services across the location.
You will champion governance, foster a high-performance culture, and continuously seek improvement opportunities that elevate both ISS and our clients.
What You'll Do
Lead contract delivery and ensure alignment with scope, strategic plans and client satisfaction
Oversee all service streams, ensuring SLA and KPI targets are met or exceeded
Take full financial responsibility – drive portfolio performance to maximise growth and service quality
Build and maintain strong relationships with client representatives and key stakeholders.
Coordinate with the Client on significant projects and critical events, ensuring compliance with established rules
Determine resource requirements for ISS and contracted staff to maintain service delivery
Lead, manage, and develop reporting ISS staff
Set policy, objectives, and business plans for the site
Prepare and present regular Client reports to agreed criteria
Ensure compliance with ISS and Client HSEQ standards, promoting safe work practices
Uphold ISS values: Honesty, Entrepreneurship, Responsibility, Quality and Unity
Qualifications
Minimum 5 years in an operational leadership position
Proven ability to build and maintain strong stakeholder relationships
Sound understanding of financials and processes
Proven ability in leading large teams in service delivery
Strong interpersonal and relationship-building skills
Strategic and operational mindset with a track record of driving improvements
Excellent problem-solving skills
Cultural awareness and ability to work respectfully with diverse backgrounds
Results-focused with strong prioritisation and solution-generation skills
Ability to work autonomously with high motivation, initiative, and resilience
Capacity to balance secure environment requirements with promoting healthy routine.
Preferred
Defence experience will be highly regarded
Impact: Play a key role in delivering essential services for a high-profile Defence client
Growth: Professional development and career advancement opportunities
Culture: Collaborative, inclusive, and forward-thinking team environment
Rewards: Competitive salary and comprehensive benefits package
Compliance: Must be an Australian Citizen and must hold or be eligible for a Baseline Security Clearance
How to Apply:Click on the 'apply' link and complete the online application.
Our Commitment:ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities.
We are committed to fair pay and a safe working environment.
Learn more about ISS in Australia and New Zealand on our website.
Please note: No agency applications are accepted
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