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Medical administration + reception

Wollongong
Illawarra Mercury
Medical
Posted: 31 July
Offer description

Join to apply for the Medical Administration + Reception role at Illawarra Mercury

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Join to apply for the Medical Administration + Reception role at Illawarra Mercury

About Our Business

We are a well established, private Obstetrics & Gynaecology practice in Wollongong looking for a cheerful and experienced professional to join our team.

About Our Business

We are a well established, private Obstetrics & Gynaecology practice in Wollongong looking for a cheerful and experienced professional to join our team.

About The Role

We require a compassionate professional with a minimum of 2 years' experience in medical reception.

Part-time position, 3 days a week plus cover for sick and annual leave, flexible hours, with the opportunity of full time for the right candidate.

You will be required to complete a range of reception and general administration duties as part of a small team, in a fast paced practice.

Including But Not Limited To


* Greeting and assisting patients
* Scheduling of patient appointments
* Responding to email enquiries
* Incoming & outgoing calls
* Invoicing, payments and reconciliations
* Providing excellent customer service to our patients
* Maintaining files with accuracy
* Ordering and maintaining stock
* Confidential data entry

Essential Criteria
* Empathy and compassion, honesty and integrity
* Exceptional customer service skills
* Excellent communication skills (verbal and written)
* Excellent organisational skills
* Ability to multi-task and prioritise work
* Ability to cope under pressure
* Ability to work individually and in a team environment
* Efficient computer skills in Microsoft Office Word and web-based programs
* Strong work ethic and punctuality

Favourable criteria
* Experience in billing and liaising with Medicare, health insurers and health care providers
* Previous experience with Gentu or similar web based practice software
* Clinical knowledge or background in women's health

Benefits And Perks
* Friendly, relaxed workplace
* Position variety and support
* Valuable experience and development opportunity
* Convenient Wollongong location
* Work/Life balance


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