Nisbets Australia is a global company and a leader in the catering equipment industry. We have been in Australia since 2010 but are part of a much bigger team across 10 countries. We have over 500,000 customers worldwide and sell catering equipment in over 100 countries. We attribute our ongoing growth in the catering equipment industry to our number one asset- our people.
THE ROLE
As the Retail Store Manager at our Dandenong store, you will inspire, motivate and lead a productive, energetic and customer-centric team, focused on delivering a positive and satisfying experience with each customer and team member interaction. You will drive the success of the store through mentoring and developing your team to achieve great sales targets.
This opportunity is permanent, working full-time hours, Monday to Friday 9am-5pm with no late nights or weekend work.
The key accountabilities of the role include:
People - recruiting, training, retaining and leading our 2IC and Sales Assistants
Sales and success driven - has energy and patience to explore opportunities to the 'nth' degree
Processes - ensuring adherence to company processes, yet suggesting better practices - challenge the status quo!
Products - ensuring the store is fully stocked, all products are displayed aesthetically and priced in line with company guidelines
Performance - optimise sales strategies to drive a top performing store
Inspire, coach and lead a team of people to deliver excellence in customer sales and service
Safety - ensuring the store is a safe place to work for our employees and for our customers to visit
Connections - create positive and amicable relationships with internal teams for ongoing success with shared outcomes.
WHAT YOU'LL NEED TO SUCCEED
The successful candidate will possess the following skills and experience:
Previous experience as a Store Manager with the store part of a chain, desirable
Has a proven history, and enjoys leading teams and creating cultures of success
Sound commercial and sales acumen to spot challenges and create opportunities to drive success
Exceptional communication skills, ability to work closely with senior management
Catering equipment/technical product knowledge an advantage
Prior FMCG (Fast Moving Consumer Goods)/big-box retailer experience favourable
WHAT YOU NEED TO KNOW
Nisbets provide their employees with numerous benefits that include a generous commission structure, competitive base salary, no evenings or weekends, discounted staff pricing for all your cooking equipment needs, access to an Employee Assistance Program, and an excellent communication and wellness platform that offers great discounts to well-known retailers and shops.
Nisbets Australia and Recent Zealand engage in Equal Opportunity recruitment practices to ensure it is a fair process for all applicants.
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📌 Retail Store Manager
🏢 Nisbets ANZ
📍 Melbourne