Clerk Grade: DCS Clerk Grade 5/6
Salary Range: $99,938 - $110,271 plus superannuation and leave loading Employment Type: Full-Time, Ongoing
Location: Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.
Application Closing: Wednesday,22 October 2025 at 9:59am
About Us
Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
About the team
Government Shared Services (GSS) is a new division in DCS that is leading the way in streamlining processes and transactional shared services to allow our people to better focus on their customers and delivering their services.
We are developing and delivering a roadmap to leverage technology, streamline processes, replace legacy systems and deliver a consistent experience to more than 100+ agencies across 8 NSW Government Departments
What you will do
As part of the General Accounting Team, you will be responsible for:
* Month end closing including the end of month journals posting, Balance Sheet accounts reconciliation, monthly management reporting and analysis.
* Responsible for ensuring the completeness and accuracy of the financial/management accounting information at all times and consistent with the general accounting standards, principles, and policies.
* Build and maintain relationships with key stakeholders, addressing their needs and concerns.
* Identify and implement improvements to financial processes and controls to enhance efficiency and accuracy.
About You
The successful candidate must demonstrate strong capabilities in:
* Strong experience in a similar, financial accountant role within a large, fast-paced work environment.
* CA/CPA qualified or working towards it
* Outstanding communication and interpersonal skills - ability to influence, impact and negotiate
* Additionally, you will have strong Microsoft Excel skills, had experience working in a complex & high-volume environment and possess a positive "can-do" work ethic.
What we need from you
An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role. In your cover letter please share your motivation for applying for this position and your relevant skills.
Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks.
A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements
Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Wednesday, 22 October 2025 at 9:59 AM
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or
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