Administration Officer - Midwifery at Home and Midwifery Caseload Practice
Support a specialised maternity and newborn health service within a fast‐paced healthcare environment. Join a collaborative team dedicated to exceptional patient care.
Where you'll be working
We are seeking a proactive Administration Officer who thrives in a fast‐paced healthcare environment and is passionate about supporting women, newborns and families through exceptional service. You will join the Midwifery at Home and Midwifery Caseload Practice teams within Women's & Newborn Health at Westmead.
This rewarding role sits at the heart of a highly respected maternity service, supporting the delivery of safe, coordinated and patient‐centred care for women and their families. Working alongside midwives, clinicians and multidisciplinary teams, you will contribute to positive health outcomes through exceptional administrative support.
What you'll be doing
A key part of your responsibilities will include:
* Providing reception services and responding to telephone and face‐to‐face enquiries from patients, staff and visitors.
* Coordinating appointments, maintaining patient records and supporting reporting requirements across maternity services.
* Assisting midwives with administrative processes, scheduling and data management activities.
* Liaising with internal departments and external services to ensure timely access to records, interpreters and information.
* Supporting operational activities including stock management, office equipment coordination and general administrative duties.
Benefits
* Array of public transport options, buses, trains and light rail & subsidised onsite staff parking.
* Staff only wellbeing initiatives including an on‐site gym, cafes and green spaces.
* Stable public sector role within state‐of‐the‐art facilities, government benefits such as an accrued day off each month (ADO), salary packaging and meal and entertainment.
* Access to a supportive collaborative multidisciplinary team environment.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below with examples that demonstrate your ability before the closing date.
Selection Criteria
* High level customer service skills.
* Effective interpersonal skills with a demonstrated ability to work within a team environment.
* Excellent time management and organisation skills with attention to detail.
* Ability to work with minimal supervision and use initiative.
* Proven ability to work in stressful situations maintaining confidentiality, showing adaptability and flexibility with a willingness to learn new tasks supporting a range of services/specialties.
* Competent in the use of computer applications such as Microsoft Office, iPM, Cerner, Oracle.
* Current valid NSW Drivers Licence.
EEO Statement
People with disabilities who meet the selection criteria are encouraged to apply; and where required, Westmead Sydney Local Health District will implement reasonable adjustments consistent with industry standard. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability. Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport). NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
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