IT Support Officer - I.T. Support and Customer Engagement - 961349
* Australia, Tas
* May 28, 2025
Technology Full Time - Continuing
About Tasmania Government
About the Tasmanian State Service
The Tasmanian State Service (TSS)is the largest employer in Tasmania, with over 28,000 employees providing services to the Tasmanian community at all levels, and within more than...
This is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.
The child is at the centre of everything we do and the way we do it.
About the Role
To undertake customer focused information and technology support services in one OR more of the following areas:
• Technical support of IT infrastructure including desktop PC equipment and associated information technology peripherals, networking equipment, servers and cloud services.
• Technical support of business applications software and development projects.
• Client support including assisting clients in skill development and identifying learning paths to build capability in use of information technology toolsets including Microsoft software, line of business and learning applications; and
• Provision of support, supervision and training for other IT support staff
As a member of the Information Technology and Services (ITS) Branch, you will provide service desk support for the Department’s ICT Enterprise Operating Environment that meets the Department’s business requirements together with working as part of the ITS Team undertaking day to day tasks to support the Department’s staff with a range of Information Technology systems.
Period of Appointment
Ongoing - Start date 4 August 2025
Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.
Hours per fortnight
73.5 hours per fortnight
* Current Tasmanian Registration to Work with Vulnerable People (Registration Status – Employment)
* Appropriate post-secondary qualification and/or industry experience relevant to the position.
* At least two years’ experience in the delivery of ICT support and infrastructure services.
Statement of Duties and a reference guide to assist with applying online can be found here:
Electronic submission of application is preferred, please click the blue 'Apply Now' button.
Applicants should forward/include:
* a statement addressing the 2 questions in the Frequently Asked Questions; and
* a resume that contains relevant personal details and work history.
All applicants are required to supply a valid email address with their application for the purposes of email communication.
The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual.
Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date.
Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email .
Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.
Name: Tim Latham
Title: IT Consultant
Phone: 03 6232 7410
Email:
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