Job Description
We are seeking a highly organized and detail-oriented Support Services Coordinator to join our team. As a key member of our administration department, you will be responsible for coordinating daily office functions, ensuring seamless communication among team members, and maintaining accurate records.
Key Responsibilities:
* Manage phone calls and direct inquiries in a professional manner
* Greet clients and carers, providing exceptional customer service
* Maintain accurate employee information and perform administrative tasks as directed by management
* Assist the Rostering Department with scheduling duties
Required Skills and Qualifications
Fundamental qualities include empathy, autonomy, teamwork, and professionalism. We value experience in similar roles, computer proficiency, and industry knowledge.
A basic understanding of Aged Care, Disability, and Health systems is beneficial. Customer service experience, a National Police Check, and current Driver's Licence are essential. Current First Aid/CPR certificates are also required.
Benefits
This role offers a unique opportunity to work in a dynamic team environment, contributing to the delivery of high-quality support services. You will have the chance to develop your skills and expertise, working closely with experienced professionals who share your passion for delivering exceptional results.
Others
Please note that a basic understanding of the mentioned systems is desirable but not mandatory. The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, clients, and carers.