About the opportunity
The Campaign Communication Officer will:
* lead and support the development, implementation and evaluation of behavioural change communication campaigns aligned to CASA priorities
* provide specialist advice on campaign strategy, digital engagement and performance measurement
* interpret and apply CASA policy, regulatory requirements and governance frameworks in communication materials and advice
* manage digital and social media channels, including moderation and responses to emerging or sensitive issues
* monitor and evaluate campaign performance through data gathering, detailed analysis and reporting against behavioural and communication objectives
* provide evidence-based advice to inform planning, decision-making and resource allocation
* manage external suppliers in accordance with CASA procurement and governance requirements
* build and maintain productive relationships with internal subject matter experts, regulated entities and external stakeholders
* represent the section in internal forums, working groups or inter-agency activities as required
* contribute to continuous improvement initiatives that enhance CASA’s safety promotion capability
* identify and manage communication risks in line with CASA’s risk management framework.
The key duties of the position include:
Our Ideal Candidate
Our ideal candidate must demonstrate the following:
* Experience delivering and evaluating behavioural change campaigns, communications, marketing or public relations programs.
* Demonstrated ability to apply behavioural insights to design effective communication strategies and influence safer behaviours.
* Strong analytical and critical thinking skills, with the ability to interpret data, generate insights and support decision-making.
* Excellent written and verbal communication skills, with the ability to translate complex information into plain English.
* Ability to work independently with limited direction, manage competing priorities and deliver quality outcomes within tight timeframes.
* Strong stakeholder engagement skills, with the ability to build trust and productive working relationships.
* Sound judgement when managing complex or sensitive issues.
* Understanding of CASA’s regulatory environment and aviation safety priorities.
* Ability to engage with Aboriginal and Torres Strait Islander employees in a respectful and equitable manner.
* Promotion of workplace safety, equity and diversity, in line with CASA’s Values and Behaviours.
The following ideal candidate requirements are desirable:
* A tertiary qualification in relevant discipline or equivalent industry experience in communications, marketing campaigns, journalism, or public relations.
* Experience applying behavioural science frameworks such as COM-B or EAST in communication or campaign design.
* Knowledge of government communication, regulatory environments or public sector governance.
Eligibility
Employment with CASA is subject to conditions prescribed within the Civil Aviation Act 1988. The following eligibility requirements apply to this position:
* Must be an Australia citizen
* Undergo pre-employment screening including a Police Check
Getting to know the Civil Aviation Safety Authority Australia
\"Safe skies for all—it begins with you.\" CASA is established by and operates under the Civil Aviation Act 1988 and the Airspace Act 2007. CASA's primary function is to conduct the safety regulation of civil air operations in Australia and the operation of Australian aircraft overseas. We license pilots, register aircraft, oversee aviation safety and promote safety awareness. We are also responsible for making sure that Australian airspace is administered and used safely. CASA is a Corporate Commonwealth entity and is subject to the Public Governance, Performance and Accountability Act 2013 which deals with a range of matters, including reporting and the use of and management of public resources. We employ over 800 people working across Australia. We are an engaged team and proud to work for CASA. We strongly believe in the vision, mission and goals of our agency. We are highly connected to CASA’s Values and Regulatory Philosophy that underpin all we do. We understand how our roles directly contribute to aviation safety. We are a relationship-based organisation and value the unput and ideas of others.