Overview
Mercedes-Benz Hornsby is part of Autosports Group (ASG), a large listed retail automotive group representing the world's greatest prestige and luxury brands. With over 3,000 employees across 75+ dealerships in NSW, QLD, VIC and New Zealand, ASG is known for excellence in customer service and career growth for our people.
We are currently seeking an experienced Workshop Foreman / Controller to join our fast-paced team. In this role, you will oversee technicians and apprentices, ensuring the smooth and efficient operation of the Mercedes-Benz Hornsby workshop.
What you'll be doing
* Manage daily workshop operations, allocating jobs to technicians and apprentices.
* Provide technical guidance, leadership, and mentoring to the workshop team.
* Ensure repair work and servicing are carried out to Mercedes-Benz factory standards.
* Oversee quality control, road testing, and customer satisfaction outcomes.
* Monitor warranty repairs and compliance with brand requirements.
* Maintain accurate records and ensure all service documentation is completed correctly.
* Support staff development by keeping the team up to date with mandatory Mercedes-Benz factory training.
* Foster a safe, professional, and collaborative workshop environment.
We're looking for someone who
* Has extensive experience working with European vehicles, ideally Mercedes-Benz.
* Has previous leadership or workshop controller/foreman experience.
* Possesses excellent diagnostic and technical skills.
* Communicates confidently and professionally with both staff and customers.
* Demonstrates strong organisation, leadership, and mentoring abilities.
What we offer
* A competitive salary with a monthly performance-based bonus and incentive structure.
* Ongoing Mercedes-Benz factory training and leadership development opportunities.
* Clear career pathways within Autosports Group's national dealership network.
* A collaborative and supportive team culture.
* Discounts on vehicle servicing and parts.
* Access to an Employee Assistance Program (EAP) offering personal and professional advice.
* Family and Friends Referral Program.
* Free coffee, tea and hot chocolate.
* Team activities and BBQs.
* Opportunities to be part of community support initiatives at a local and national level.
* A commitment to diversity and inclusion through our Council programs.
* Lead the workshop team at Mercedes-Benz Hornsby and help us deliver exceptional service to our customers. Apply today to join Autosports Group.
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