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General manager

Maroochydore
Lagardere AWPL
General Manager
Posted: 8 March
Offer description

Lead Our Sunshine Coast Food & Beverage Operations!


At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Following our successful tender win at Sunshine Coast Airport we are embarking on the delivery of six large scale Food & Beverage venues that will be progressively developed over the next 12 months. As a result, we are building a brand-new Food & Beverage team to support what will become our largest F&B footprint to date.

Over the next 12 months we will be bringing to life a diverse portfolio of food and beverage concepts, including:

* An all-day Bar & Dining destination showcasing an extensive range of locally sourced produce.
* An Asian QSR concept featuring in house made dumplings and fresh sushi.
* An Elevated Burger QSR complemented by an innovative self-serve pay by weight dessert bar.
* A Premium Salad & Health Bar focused on fresh ingredients and 100% product traceability.
* Multiple Coffee and Café concepts offering quality coffee alongside a curated range of grab and go items

As our General Manager, you will be the senior on-site leader, accountable for the overall strategic and operational performance of all food and beverage outlets.


What You’ll Do:
✅ You will play an instrumental role in the venue development and pre-opening phase, working closely with internal teams and stakeholders on venue design, operational planning, and the successful launch of each new concept as it comes to life
✅ Lead multiple venues, ensuring a consistently high standard of customer experience while maintaining brand and operational standards.
✅ Hold full P&L accountability, driving revenue growth while maintaining strong cost control and operational efficiency.
✅ Build, develop, and coach a high performing leadership team, fostering engagement, accountability, and a positive workplace culture.
✅ Partner with airport stakeholders and corporate teams to deliver growth initiatives, introduce new concepts, and drive continuous operational improvement.
✅ Oversee compliance across WHS, food safety, RSA, and all relevant airport regulations and operational requirements.


What We’re Looking For:
✅ Proven experience leading multi-outlet or large-scale food and beverage operations.
✅ Strong commercial acumen with experience in P&L management, revenue optimisation, and cost control.
✅ Exceptional leadership presence and ability to influence at all levels.
✅ Experience in airport, travel retail, or high-volume hospitality environments is highly desirable.
✅ Valid ASIC or ability to obtain, along with RSA and Food Safety certification.

Perks & Benefits: Parking – Based on location we offer free/subsidised airport parking for our employees
✈️ Dynamic Airport Environment – Work where no two days are the same
️ Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
‍‍ Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
* ️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.


APPLY NOW and let’s make travel retail magic together!

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