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Food production and customer service professional

Brisbane
beBeeCustomer
Customer Services agent
Posted: 11 December
Offer description

Are you a motivated and detail-oriented individual with a passion for food production and customer service? As a Fresh Production Assistant Manager, you will play a key role in supporting the daily operations of our Bakery department.


About the Role

The successful candidate will be responsible for managing the day-to-day activities within the department, including production, food safety, and inventory management. You will work closely with the Fresh Market Manager to ensure exceptional service is provided to online customers by maintaining adequate stock levels. In the absence of the Fresh Market Manager, you will lead the Bakery team to drive business results.

In this exciting role, you will have the opportunity to:

* Assist in managing daily operations within the department
* Work with the Fresh Market Manager on business-as-usual tasks and exploring new opportunities
* Partner with the eCom team to maximise efficiencies and ensure complete orders with the freshest quality
* Maintain compliance with safety and food safety standards
* Support payroll processes to ensure timely and accurate team payments
* Collaborate with the product team to ensure fresh, high-quality products and accurate order fulfilment
* Drive improvements by working with peers and other teams
* Support rostering and training efforts, ensuring compliance with EA and training requirements
* Coach and develop team members to ensure future talent growth


What We're Looking For

We are seeking an experienced professional with a proven track record in supporting bakery production departments. Your skills and qualifications should include:

* Experience in retail roles with a focus on support functions
* Understanding of online order fulfilment processes and systems
* Knowledge of inventory management, production, and replenishment practices
* Strong written and verbal communication skills
* Effective time management, planning, and organisation skills
* Ability to assist in coaching and engaging team members
* Experience in using computers, digital tools, and resources for daily operations


About Us

Our company values diversity, equity, inclusion, and belonging. We believe that our diverse team brings unique perspectives and ideas that enrich our business and help us innovate and solve problems. We encourage all candidates to apply, regardless of their background or experience.


Benefits

We offer a range of benefits to support your career journey and reward great work. These include:

* Team discounts across our brands
* A robust rewards program
* A global business with endless career possibilities
* Parental Leave provisions
* Flexible approach to work

We are committed to creating better experiences together for a better tomorrow.

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