Change Management Specialist
We are looking for an experienced Change Management Specialist to join our team. As a key consultant in our ITSM maturity practice, you will be embedded into a new client engagement to lead the design, implementation, and operationalisation of Change, Release, and Asset Management capabilities.
You will work side-by-side with client stakeholders to establish structured practices, reduce operational risk, and ensure sustainable service governance. If you have deep ITSM expertise and want to make a lasting impact on how organisations manage change and technology assets, this is the opportunity for you.
Key Responsibilities
* Design and embed ITIL 4-aligned Change, Release, and Asset practices.
* Deliver day-to-day operational services, including RFC reviews, CAB coordination, and FSC maintenance.
* Define and coordinate release schedules and readiness activities.
* Implement asset lifecycle controls, liaise with vendors, and support reconciliations.
* Support reporting, knowledge transfer, and capability uplift activities.
Required Skills and Qualifications
* Experience in ITSM, service operations, or consulting roles.
* Proven expertise in Change Management and/or Release & Asset Management.
* Strong stakeholder engagement, facilitation, and communication skills.
* Experience with ITSM tools such as ServiceNow, JIRA Service Management, or equivalent.
* ITIL 4 Intermediate/Managing Professional preferred; Agile or DevOps awareness is a bonus.
Benefits
* Practices fully operational within agreed timeframes.
* Measurable improvement in change success rates and asset tracking accuracy.
* Positive feedback from client stakeholders.
* Sustainable practices in place for post-engagement continuity
* Access to Employee Assistance Program
* Novated Leasing
* Flexible Working Options
* Regular team gatherings including monthly team lunch
* Professional development opportunities and continuous learning
* Financial benefits through Discount Store
Join Our Team
If you are a motivated and results-driven professional with a passion for Change Management, we encourage you to apply. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!