Job Description
The Property Manager is responsible for full-scale operational, financial, and strategic oversight of a high profile, mixed use retail and entertainment destination in Pasadena. This role goes beyond traditional property management and requires active engagement with city stakeholders, complex tenant relationships, capital improvement execution, and revenue‐driven initiatives.
The Property Manager serves as the onsite leader driving NOI growth, tenant experience, and asset positioning while ensuring alignment with ownership objectives and evolving market conditions.
Perks & Benefits
* 3 weeks PTO
* Annual education allowance of up to $1,000
* Referral program
* 401K match
* Residential housing discount after 1 year of continuous employment
* Friends and family rates for our Hotel Properties throughout the company
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered.
What Will You Do?
Management, Operations and Marketing
* Provide leadership and direction for all onsite operations, ensuring alignment with ownership objectives.
* Maintain the overall condition, safety, and presentation of the property, including common areas and vertical transportation systems.
* Oversee critical building systems including HVAC (central plant/chillers), elevators/escalators, fire/life‐safety systems, and BAS infrastructure.
* Manage, enforce and maintain all tenant lease requirements.
* Prepare the team to respond in emergency and crisis situations.
* Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants, to understand and drive sales.
* Implement and monitor hazard control and team‐safety practices, ensure compliance with local codes and regulations, and pass the compliance portion of the operations audit.
* Implement and monitor preventive‐maintenance programs and ensure rapid response to operational issues impacting tenants and customers.
* Select contracted services by developing scopes of work, requesting bids, monitoring performance per scope, and adhering to contractual agreements.
* Manage multiple employees through effective communication, supervision, training, and scheduling to ensure tasks are completed timely and within budget.
* Develop multi‐year capital‐project plans and manage the process to complete the capital projects.
* Manage tenant‐improvement construction with contractors, tenants, and consultants.
* Ensure compliance with local codes, ADA requirements, and City of Pasadena regulations, including coordination with fire/life‐safety authorities.
* Manage vendor performance across janitorial, security, engineering, and specialty services, ensuring accountability and cost efficiency.
* Develop plans of action for capital projects and manage the process to complete these capital projects.
* Purchase building and maintenance supplies, machinery, and equipment.
Leasing
* Partner with leasing to support deal execution, renewals, and tenant‐mix optimization, including specialty leasing and short‐term activations.
* Handle tenant disputes, rent‐relief requests, and operational conflicts, balancing landlord rights with long‐term tenant‐retention strategies.
* Enforce lease terms consistently, including CAM recovery, maintenance obligations, insurance compliance, and operational requirements.
* Drive performance to meet or exceed budget NOI, with a strong focus on revenue generation and expense control.
* Determine opportunities to improve tenant‐recovery ratios.
* Manage the property's capital to budgeted levels.
* Oversee annual budgets and reforecast, monthly variance reporting, CAM reconciliations, and capital‐expenditure planning.
* Ensure timely rent collection and AR management, enforcing collection procedures as needed.
Employee Motivation and Development
* Lead, mentor, and develop the onsite property‐management team, including operations, security, and administrative staff.
* Partner with HR on performance management, staffing, and organizational development.
* Foster a culture of ownership, urgency, and operational excellence.
* Perform other duties as required.
What You Bring
* Bachelor's Degree or related field and/or 5‐10 years in retail property management.
* Exceptional business and financial acumen, creating an environment that maximizes profitability while growing effective teams.
* Understanding of financial aspects of property performance.
* Excellent skills in navigating the internet, Excel, MS Word, PowerPoint.
* Ability to easily learn and use new systems.
* Entrepreneurial approach to understanding tenant needs and a proven problem solver.
* Comprehensive understanding of marketing, negotiating, legal, environmental, and construction as related to consummating retail commercial property.
* Thorough knowledge of area market including all competitive properties and area demographics.
* Knowledge and understanding of the tenant‐improvement process.
* Ability to handle multiple tasks; coordinate, manage and communicate efficiently and effectively.
* Effective verbal and written communication skills.
* Strong organizational skills and ability to be flexible.
* Self‐motivated, creative and resourceful.
* Keen eye for curb appeal and ways to enhance buildings and projects.
* Outgoing, confident and collaborative with the ability to motivate employees, customers and outside business contacts.
* Articulate, polished and comfortable in a fast‐paced environment.
Salary Range
$90,000.00 – $100,000.00
AI Use
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data‐privacy requirements, confidentiality obligations, and applicable laws. All AI‐generated or AI‐assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI‐generated content as solely their own original work.
Equal Opportunity Employer
Onni Properties, LLC ("Onni") will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Onni is concerned about a conviction or convictions that are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Company Overview
For over half a century, Onni has been building communities for people to live, work, and play. Its success reflects its commitment to employees and partners, and its dedication to quality construction, innovation, sustainability, and customer satisfaction. The company's expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
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