Senior Sales Engineer
We are looking for a Senior Sales Engineer to join our team. As a Senior Sales Engineer, you will play a critical role in helping our customers and prospects understand the role of content in a modern digital landscape.
About the Opportunity
Our customers deliver compelling customer experiences with content at the heart of the conversation. You will work closely with account executives to navigate key phases of the sales cycle, including technical discovery, product presentations, solution design sessions, interactive trials, proofs of concept, and more.
Key Responsibilities
* Dive into an immersive onboarding experience that helps you learn the value propositions, personas, products, MACH solutions, partner ecosystem, and more.
* Become proficient in the demo presentation framework.
* Learn the Content Management competitive landscape – current and legacy platforms – and complementary stack solutions.
* Create deep relationships across the business: sales, marketing, product, partnerships, and others.
* Make an impact on sales revenue by co-piloting sales opportunities along with account executives.
* Seek to understand customers' short-term and long-term digital objectives and how Contentful enables their vision.
* Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value-based product demonstrations and proofs of concepts.
* Assist with the completion of RFIs, RFPs, and security questionnaires and liaison with other departments to drive finalization.
* Relay product feedback from customers and implementation partners to product management, marketing, and sales.
* Be a thought leader in sales engineering and provide mentorship to other sales engineers newer in their careers.
* Travel onsite with customers when necessary.
* Work on exciting internal projects that impact how the sales engineering team works and grows.
* Strong leadership and a safe environment to be yourself and grow your career.
What You Need to Be Successful
* A bachelor's and/or master's degree in a comparable field or equivalent experience.
* Excellent English communication skills, both verbal and written.
* Willingness to travel (up to 50%).
* The desire to work in a fast-paced environment, across multiple opportunities and teams.
* 3-5 years of sales engineering experience, selling cloud solutions to marketing, IT, and development audiences.
* An individual who understands the digital marketing function, KPIs used to measure success within marketing, and how content powers a marketing strategy.
* Strong presentation skills that demonstrate the ability to clearly and empathetically convey business and technical experience to varying personas that are both marketing-focused and technical-focused.
* A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
* Intellectual curiosity for how technology drives change and how that transfers into business value.
Desirable Skills and Qualifications
* 1-3 years designing and delivering digital experiences and/or frontend development (with React, Node, NextJS, etc.).
* Experience working with a content management platform or similar technology.
* Prior experience with solution selling methodologies and/or value-based selling techniques.
* Understanding the core concepts of MACH products and composable architectures and how they relate to Contentful's product and market position.
What's In It For You?
* Join a tech company reshaping the way people build digital experiences.
* Healthcare packages and time off programs are available through remote.com or your contracting agency.
* Full-time employees receive stock options for the opportunity to share in the success of our company.
* A personal education budget to improve your skills and grow in your career.
* Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties.
* An annual wellbeing stipend to care for your physical, financial, or emotional health.
* A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
* New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who We Are
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide.