Overview
Wilson Parking Australia 1992 Pty Ltd is recognised as the market leader in car park asset management in Australasia. We value our people, customers and communities and uphold core values: Care, Integrity, Accountability and Innovation.
Wilson Parking offers a chance to be part of a team that focuses on people, customers and cutting-edge parking solutions. We provide training, a personal development plan, and opportunities to grow within one of Australia\'s leading organisations in parking operations.
The position at Sunshine Coast Airport:
The role supports an airport parking operation, focusing on reliable performance of designated parking facilities, delivering exceptional customer service and high-level car park presentation. With support from the Business Manager Operations, it involves effective management of personnel, facilities and equipment to deliver quality service to stakeholders, while maintaining process and accountability controls and managing revenue streams.
Responsibilities
- Provision of quality customer service.
- Lead a small carpark team through day-to-day operations and procedures.
- Manage curb-side and ground transport areas of the airport.
- Manage rosters to meet the carpark’s needs.
- Field customer enquiries and communications.
- Stakeholder engagement with client(s) and contractors.
- Recruit and train new staff.
Role requirements / Qualifications
- Previous experience in a retail environment providing customer service.
- Experience in roles that provided leadership of staff and/or teams preferred.
- Genuine passion for providing excellent customer service.
- A willingness to learn and grow with the company.
- Good computer literacy skills with proficiency in Email, Microsoft Excel, PowerPoint and Word.
- Full Driver's licence with excellent driving skills.
- Eligibility to work in Australia.
Given the precinct where the candidate will be based, there will be a requirement for a national police check.
In addition to standard Award Employment Conditions, you will receive uniforms, appropriate training and free parking when working.
Due to the high volume of applications we are expecting to receive, only shortlisted candidates will be contacted.
Equity, Diversity and Inclusion
At Wilson Parking, we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to make a positive change in your community, contact us today.
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📌 Car Park Manager
🏢 Wilson Group
📍 Sunshine Coast Regional