Restaurant Supervisor Job Description
We are seeking a skilled and experienced Restaurant Supervisor to join our team. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our restaurant.
Main Responsibilities:
* Communicate effectively with colleagues and management to resolve problems and improve quality and service.
* Assist in the opening and closing of the catering department as per company guidelines.
* Develop strong relationships with customers by learning their names, favorite drinks, and food items.
* Anticipate and exceed customer needs and requirements.
* Train new employees and motivate them in their roles.
* Contribute to achieving business goals and objectives set by management.
Requirements:
* A minimum of 2 years' experience in a similar role.
* Excellent leadership and supportive skills.
* Exposure to rostering and people development.
* A strong focus on customer service.
* A professional, upbeat, and friendly personality.
* Exceptional attention to detail.
* A positive and flexible attitude.
* High presentation and grooming standards.
* Fantastic people management skills and a professional nature.
* The confidence to take charge and own results while being humble enough to listen and learn.
* Honest and results-focused, with the ability to give and receive genuine feedback and take action as needed.
* Innovative, with proven experience of genuinely implementing new ideas.
Why Join Us?
Lunch on us while on shift.
Discounts from our suppliers.
Career progression opportunities.
Internal and external training opportunities.
We strive to create a safe and inclusive environment for all, and we're passionate about creating a more sociable future – for our customers and for each other.