Administrative Assistant - Hospital Admission Risk Program (HARP) and Chronic Rehab
* Permanent Part Time | 16 hours per week
* Based at Wantirna | Occasional work across other sites
* Multidisciplinary dynamic team supporting a home visiting program and Chronic Rehab Groups
Eastern Health
Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is "Being a part of Eastern Health means belonging to a welcoming team of healthcare experts".
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER.
About the role
An exciting opportunity exists for an appropriately experienced Administration Assistant to work within the Integrated services team, HARP and Chronic Rehab programs.
The position provides key support for clinical service delivery aimed at preventing hospital admissions and supporting complex clients in our community.
The Administrative Assistant will be responsible for the provision of high quality, professional service to consumers, their families and carers, and to clinical staff.
This is an essential role that ensures the smooth and efficient program operations of a dynamic department. Strong organisational, communication, and multitasking skills and a high level of attention to detail are vital for success in this position.
Duties may include but are not limited to managing reception, telephone and email enquiries, referral processing and timely data entry, records management, word processing, ordering and maintaining stock and supplies, and a broad range of administrative tasks, as required.
About you
To be successful in this role you will possess:
* Demonstrated customer service for internal and external stakeholders and ability to effectively meet their needs in a helpful and professional manner
* Ability to work autonomously
* Demonstrated ability to organise resources and establish priorities
* Demonstrated ability to be innovative, resourceful and adaptive to change
* Excellent verbal and written communication skills
* Demonstrated time management capabilities and ability to work to a deadline
* Demonstrated understanding of medical terminology and previous experience in the healthcare industry
* Experience/proficient with Outlook, Word, Excel
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, including:
* Mentor and Shadowing program
* Access to discovery days across our 50 sites
* Study and professional development leave
* Friendly & supportive teams
* Commitment to Diversity, Equity and Inclusion
* Fitness Passport for work-life balance
* Employee Assistance program accessible for you and your loved ones
* Flexible working hours and excellent entitlements
* Salary packaging options and an employee benefits scheme
* Access to Private Health Insurance offers
* Digital upskilling, such as excel and Power-Bi training
* Cafes at all of our Hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability.
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