Medical Secretary / Personal Assistant to Specialist Surgeons
We are seeking a highly motivated, tech-savvy and experienced Medical Secretary/PA to join our established administration team, to provide exceptional support to two ENT Surgeons.
Start date: January 2026 for full handover with the incumbent PA
Hours: Monday – Friday 9am-5pm
Location: Onsite role in Richmond with one off‑site session/month (Mt Waverley) – parking provided at both locations +/- an opportunity for regional travel if interested
Salary: $37-40/hr
Melbourne ENT Group is a very busy specialist practice which supports 8 Surgeons. Your role will be to provide proactive, dedicated support to one of the practice Directors as well as a young Surgeon who has recently commenced in private practice. This is a unique opportunity to use your experience to help establish and support them as their practice grows.
Your main focus will be supporting one of our Directors. While his practice is well‑established, he actively embraces new technologies and opportunities, so it's essential that you're interested and excited by emerging technology. He has interests in multiple complimentary businesses, aside from his private practice, so your calendar organisational skills are paramount.
Key Responsibilities
* Extensive diary management and patient bookings
* Providing professional and sensitive service to a wide variety of patient groups
* Managing patient queries and running consulting sessions
* Coordinating theatre bookings and liaising with hospitals and anaesthetists, as well as surgical billing and debt recovery as required
* Preparing and processing medical documentation (referrals, reports, correspondence, consent forms, High Cost Drug forms)
* Diligent and enthusiastic approach to work with high attention to detail, time management and multi-tasking ability
* Ability to work collaboratively within a broader team
Essential Criteria
* Proven experience as a specialist Medical Secretary/PA
* Energetic and friendly disposition
* Reliable and punctual work commitment
* Excellent communication (written and verbal) and interpersonal skills with the ability to liaise effectively with patients, medical professionals, peers and stakeholders
* Ability to work autonomously and in a team environment, with demonstration of problem solving and initiative where appropriate
* Exercise discretion, integrity and sensitivity to the needs of our patient groups
What we offer
This is an opportunity to be part of an established and growing business that respects and values your skills and experience. You'll be joining a supportive, friendly, collaborative team who are inclusive and high‑functioning, and most of all genuinely fun to work alongside.
What now
If this role sounds like the one you've been looking for, start your new year with us and apply now with your CV as well as a cover letter telling us a little about yourself.
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