We are seeking an experienced Front of House professional to join our team as a Receptionist. This is a fantastic opportunity to be part of a dynamic and growing organisation.
Job Description
The ideal candidate will have excellent communication skills, both written and verbal, and the ability to provide exceptional customer service to members, guests and clients. They will also possess strong organisational and time management skills, with a high level of initiative and the ability to work independently.
Key Responsibilities:
- Greet and liaise with visitors and members
- Support the management of the Member Lounge including reception, administration, guest inquiries, security, catering, and maintenance
- Ensure member and client needs and expectations are consistently met and exceeded
- Ensure the smooth operation of the office functions & manage office supplies
- Update & manage the CRM System
- Complete general administrative/reception duties and ad hoc tasks
Required Skills and Qualifications:
- Experience in a customer service, reception or administration role
- The ability to communicate effectively, both verbally and in writing
- Exceptional customer service skills
- Confidence and strong interpersonal skills and engage with all levels of stakeholders
- A high-level initiative and strong organisational and time management skills
- Presentation and public speaking skills
- Certificate/Tertiary degree/qualification or equivalent related experience is desirable
- Knowledge and experience in Microsoft Suite
Benefits:
This role would be ideal for someone with experience in concierge, reception, student services, aviation, hospitality, office coordination, admin assistant, team assistant, or customer service. Our organisation offers a supportive working environment and encourages professional development.
How to Apply: