Front Office Clerk Job Description
This role involves providing administrative support to patients and their families in the hospital's front office receptions.
* Main responsibilities include managing admissions, handling incoming calls, and providing timely information to queries from patients, visitors, and staff members.
* A strong customer service focus is required for effective interaction with patients and stakeholders.
Key Skills and Qualifications
Applicants must have previous experience in administration, preferably within the healthcare industry. Strong computer skills and typing abilities are essential.
* Proficiency in Microsoft Office and other software applications is highly desirable.
* Certificates in Medical Administration or Medical Terminology will be highly regarded.
Benefits of Working at Our Organisation
We offer a range of benefits to our employees, including:
* Professional development opportunities
* Flexible work arrangements
* A comprehensive leave program
* A free employee assistance program offering access to confidential counselling and coaching
About Us
We are a global operator of private hospitals and primary care clinics with numerous sites across Australia. We prioritise delivering high-quality patient care and operate under the philosophy 'People Caring for People'.