**Enjoy your career with Beaumont Tiles!**
- **
Join the tile industry leader within the Bunnings/Wesfarmers group**:
- ** Strong focus on cost estimation, order administration and customer support**:
- ** Fast paced, dynamic and collaborative team**
**The role**:
We are looking for a skilled Customer Service Administration Officer to join our Residential Sales team. Based in our Victoria State Office in Dandenong South, you will serve as a point of contact for clients with queries about products, estimation of building materials, orders & deliveries and provide support for internal sales representatives.
**Key responsibilities**:
- Supporting the sales force with general administrative duties to help reach the team's objectives
- Initiate project set up and commencement processes
- Interpretation of construction floor plans
- Interpretation of customer contracts, contract variations and order paperwork
- Keep accurate client and project records
- Data entry and database maintenance
- Relationship management with both customers and suppliers
- Maintain internal team relationships
- Order management - maintaining accurate delivery dates and stock allocations
- Liaising with internal divisions such as procurement, warehousing and logistics teams to ensure projects run smoothly
- Problem solving any on site issues that may arise and achieving timely resolutions
**Requirements for the role**:
- Be a customer service superstar!
- Have high-level organisational skills and the ability to manage a number of projects at the same time
- Be proactive, enthusiastic and able to work in a dynamic, collaborative team environment
- Be confident, professional and have excellent interpersonal skills
- Have exceptional verbal and written communication skills
- Have strong problem-solving skills and a high level of initiative
- Be highly competent in Excel and other Microsoft suite products
- Previous experience in the building industry/ with building products is highly sought after but not essential
**The Perks**:
- Be part of a market leader and nationally recognised company
- Attractive remuneration packages with incentives
- Employee assistance program (EAP)
- Training and development opportunities
- Exclusive employee discounts
- Fun and collaborative work environment
**ABOUT US**
**HOW TO APPLY**
If you are looking for the next step in your Sales career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company. If you want to join a great team, click **'Apply' **now!
**Enjoy your work with Beaumont Tiles!**
**Enjoy your work with Beaumont Tiles!