Job Description
We are seeking an experienced Administration Officer to join our team on a full-time or part-time basis working in our Outreach Program.
The ideal candidate will have excellent interpersonal and communication skills, highly developed organisational skills with the ability to prioritise tasks and meet deadlines, strong attention to detail and be able to work autonomously.
Responsibilities include performing a broad range of administration duties including answering and directing calls, organising pre-admission paperwork, administering new patient bookings and allocations, admitting and discharging patients, performing health fund eligibility checks, collecting patient payments and data entry into the webPas patient management system.
Maintain accurate and effective record management systems including preparation of medical records.
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Required Skills & Qualifications
* Experience in an acute patient focused healthcare facility/hospital - highly desirable
* Excellent interpersonal and communication skills
* Highly developed organisational skills with the ability to prioritise tasks and meet deadlines
* Strong attention to detail
* Able to work autonomously
* Experience in MS Office (Outlook, Word and Excel)
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Benefits
No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.
Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families.
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About Us
We are dedicated to providing services that are culturally sensitive and aware. We understand and are accepting of diversity in identity, and we acknowledge the critical role that family and friends play in the lives of our patients.
As a leading provider of mental health services, we deliver Patient Centred Care; health care that is respectful of, and responsive to, the preferences, needs and values of patients. Our programs and care are based on the recovery model.
Join us to be part of a dynamic team that strives for excellence and makes a real difference in the lives of our patients.