Transport Administration Officer – 2IC to Admin Manager
Transport Administration Officer – 2IC to Admin Manager
4 days ago Be among the first 25 applicants
Direct message the job poster from State Transport and Warehousing
General Manager at State Transport & Warehousing
About the Company
Since 1989, State Transport & Warehousing has been delivering reliable, customer-first logistics solutions across Victoria and beyond. What began as a trusted name in taxi trucks and 3PL services has grown into a national logistics powerhouse with multi-site operations across Melbourne, and expansion underway into Sydney, Brisbane, and Perth. We pride ourselves on being more than just a transport company—we are a people-first business. Our values of safety, integrity, innovation, and performance guide everything we do. If you're looking to join a business that invests in its people, prioritises service excellence, and is growing fast—State Transport is your next destination.
About the Role
We're looking for an experienced and proactive Senior Transport Administration Officer to step into a key leadership support role as the 2IC to our Transport Admin Manager. This is your chance to lead from within, support junior admin staff, and act as a trusted escalation point for drivers, customers, and internal stakeholders. You'll play a pivotal role in ensuring administrative operations run smoothly and that our service delivery remains seamless and customer-focused.
Responsibilities
* Being the go-to contact for escalated queries from drivers, clients, and internal teams
* Ensuring accurate and timely data entry and reporting in FMS (Freight Management System)
* Leading the invoice cycle and driver pay processes
* Coordinating with operations, safety, and compliance to resolve service non-conformance
* Supporting and mentoring junior admin staff, including training and upskilling
* Onboarding new customers and drivers into our systems and maintaining ongoing accuracy
* Attending customer meetings to support admin and service relationships
* Driving improvements across admin processes and service standards
Qualifications
* 2+ years' experience in transport, logistics, or operations administration
Required Skills
* Demonstrated ability to lead by example and support a small team
* A proactive, solutions-focused mindset and excellent interpersonal skills
* Strong working knowledge of transport systems (FMS experience a plus)
* Exceptional attention to detail, accuracy, and time management
* Proficiency in Microsoft Office (Excel, Outlook, Word)
* A dependable, customer-first work style and a collaborative attitude
Preferred Skills
* Experience in a similar role within the logistics industry
Pay range and compensation package
Competitive salary based on experience.
Equal Opportunity Statement
At State Transport, we are committed to diversity and inclusivity. We welcome applications from all backgrounds and experiences.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Truck Transportation, Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation
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