About Us
Sinclair Dermatology is Victoria's largest dermatology practice, incorporating a specialist clinic with more than 15 specialists, a clinical trials unit, dermal and laser clinic and a hair salon. Sinclair Dermatology is a globally recognised medical centre headed by internationally renowned Dermatologist, Professor Rodney Sinclair. Our main office is conveniently located in East Melbourne with another centre in Pascoe Vale South & Parkville.
About The Role
As an Administrative Assistant, you will provide comprehensive patient and practice support through exceptional customer service, administrative duties, appointment management and collaboration with Sinclair Dermatology staff.
* Answer incoming calls and respond appropriately to enquiries
* Book appointments and ensure patients are informed of location, consultation fees, and any required preparation
* Scan and electronically file patient and clinic documentation
* Enter referral details into Zedmed
* Record patient payments accurately
* Manage and action outstanding administrative tasks in a timely manner
* Email patient information (e.g. new patient forms, privacy policy, FAQs)
* Maintain detailed notes of all patient interactions and actions taken
* Liaise professionally with external medical clinics
* Manage outgoing correspondence including faxes
* Maintain and update patient records and administrative databases
* Monitor stationery and clinic supplies
About You
* Strong attention to detail and organisational skills
* Previous experience ideal
* Team Player
* Confident using medical software systems
* Able to multitask and work under pressure
* Professional communication and interpersonal skills
* Committed to delivering excellent patient care
Why Join Sinclair Dermatology?
* Be a part of a respected and innovative dermatology practice
* Work in a supportive team environment
* Staff discounts on skin and hair products
* Employee assistance program covering career, conflict, lifestyle, and legal support
* Play a key role in shaping operational excellence and internal systems
How To Apply
Use the "Apply Now" button and include your resume and a brief cover letter outlining your experience and how it directly relates to this position. Note that only shortlisted applicants will be contacted.
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