Administration officer (melbourne)

Administration Officer – City Works

Town: Garden Boulevard, Dingley

Annual Salary: $76,383 - $81,228 (dependent on experience) plus superannuation

About the team

The City Works Administration Team provides essential operational and customer service support to ensure the efficient delivery of municipal services. The team coordinates service requests, manages records and reporting, and acts as a key liaison between the community, field staff, and other departments.

About the role

In this role, you will provide essential administrative support across key, high volume service areas including Civil Maintenance, Building Maintenance, and Waste & Asset Care. You will play a key role in ensuring systems, processes, and data are effectively managed to support high‐quality service delivery.

Responsibilities

• Provide day‐to‐day administrative support to the City Works Department
• Support invoices, purchase orders, and shared inbox management
• Prepare meeting minutes, agendas, and correspondence
• Assist in the monitoring and reporting of administrative systems and data
• Support the Administration Coordinator to deliver efficient and customer‐focused services
• Process and respond to customer enquiries and complaints relating to Council services and assets

Qualifications

• Experience working in an administrative or customer service role
• Confidence using a range of computer systems and managing data accurately
• Ability to organise tasks and follow them through to completion
• Effective verbal and written communication skills with the ability to communicate to a diverse range of internal and external stakeholders
• Ability to work collaboratively within a team

Legal and Equal Opportunity

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child‐safe organisation. We support adjustments throughout the recruitment and selection process, as well as during employment. To be considered for this role, applicants must have the legal right to work in Australia.