Personal Assistant & Client Support Coordinator
Executive Personal Concierge
Camberwell, VIC
A$65,000-$78,000 p/a + Super
On-site
Posted 1 day ago
Personal Assistant & Client Support Coordinator
Blend admin, scheduling, and hands-on client support in a people-focused role based in Camberwell.
Salary: $65,000–$78,000 + super (depending on experience)
Location: Camberwell & Melbourne Eastern Suburbs
Job Type: Full-time, in-person
About Us
Executive Personal Concierge (EPC) has been supporting older adults and families across Melbourne for over 10 years. We're known for our boutique, personalised care — helping clients live independently, with dignity, and connection.
About the Role
This is a full-time, in-person role based in Camberwell. You'll coordinate day-to-day operations and scheduling, while also providing direct client support. You'll enjoy variety in your week — part of your time will be spent managing workflows and communication in the office, and part supporting clients in the field through companionship, transportation, and light personal or household assistance. If you enjoy multitasking, building relationships, and making a real impact, this role will be deeply rewarding.
Key Responsibilities
- Provide administrative and scheduling support to the Directors.
- Coordinate staff and client appointments, ensuring smooth daily operations.
- Maintain client records, reports, and onboarding documentation.
- Conduct in-home and community visits to provide social and practical assistance to clients.
- Provide companionship, transport to appointments, and concierge-style help.
- Provide basic personal care assistance, including household tasks as required.
- Identify ways to improve efficiency and communication across the business.
- Support and mentor other staff when required.
Skills & Experience
- Experience in administration, operations, or personal assistance (2+ years).
- Previous experience in aged care, community support, or similar (desirable).
- Previous personal care experience is preferred, though comprehensive training will be provided for candidates with robust foundational skills.
- Excellent organisation and communication skills.
- Professional, compassionate, and adaptable nature.
- Confident using Microsoft Office and scheduling or rostering apps.
- Current driver's licence and reliable, insured vehicle.
- Australian citizenship is required for this position.
- All required checks must be obtained before the start date.
What We Offer
- Varied, meaningful work — no two days are the same
- Supportive team culture and hands-on Directors
- Opportunities to grow with a respected boutique business
- Training and professional development
Apply Now
If you're an organised, caring professional who enjoys both admin work and client connection, we'd love to hear from you.
Please apply with your resume and a short cover letter outlining your experience and what draws you to this role.
About Executive Personal Concierge
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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