Job Overview
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This role supports the Outpatient Program by performing administrative tasks, greeting patients, handling referrals, answering phone calls and booking patient appointments. The successful candidate will also provide support to clinical staff with administrative duties.
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Key Responsibilities:
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* Greeting patients, handling referrals, answering phone calls and booking patient appointments
* Supporting clinical staff (Doctors and Nurses) with administrative tasks
* Ensuring best customer outcomes and meeting internal and external reporting requirements
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Requirements:
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* Sound administrative experience in a healthcare environment
* Personable, customer-focused approach and commitment to high-quality service
* Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel
* Understanding of confidentiality and privacy legislation
* Understanding of medical terminology
* Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines
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What We Offer:
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* Discounted car parking
* Salary packaging with novated leasing
* Alfred campus close to public transport
* Onsite gym