Sunlight Health Co is Hiring | Full-Time Administrative Assistant
Sunlight Health Co is a qualified and compassionate organisation based in Blackburn, Melbourne, committed to delivering high-quality behavioural support services to children and adults. We're currently seeking a reliable and motivated Administration Assistant (bilingual-English & Mandarin) to join our team. This vital role supports day-to-day operations, helps ensure NDIS compliance, and contributes to a positive experience for participants and staff.
Your Key Responsibilities:
- Provide high-level administrative support to our team and clients
- Manage client intake and scheduling appointments with therapists and support workers
- Maintain accurate participant records and documentation on Cliniko and Echidna management software.
- Assist with NDIS-related documentation, service agreements, and reporting. Monitor NDIS plan expiry dates and send reminders or renewal documentation.
- Support day-to-day office operations
- Assist accounts team with billing clients.
- Assist the marketing team with scheduling and monitoring social media content.
- Provide support to HR by maintaining staff profiles and track certificates and compliance
What We’re Looking For:
- Prior experience in administration (NDIS or healthcare sector preferred)
- Bilingual- fluent in English and Mandarin.
- Strong organisational and time-management skills
- Excellent verbal and written communication
- Attention to detail and a proactive attitude
- Proficient in Microsoft Office
- Familiarity with NDIS processes and platforms and Cliniko is a plus or we can train you.
- A genuine interest in supporting individuals with disabilities
Requirement:
High proficiency in both English and Mandarin Chinese (reading, writing, and speaking) is essential.
Current Police Check/NDIS Worker Screening Check
Working With Children Check
First Aid Certificate (or willingness to obtain)
Ready to Apply?
Send your cover letter and resume to:
Shortlisted candidates will be contacted for interviews. We look forward to hearing from you!
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
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📌 Administrative Assistant
🏢 Sunlight Health
📍 Melbourne