About the Role
We are looking for someone to work within our busy service department. The workload is overflowing for our current team members and we need someone to join us and learn the intricacies of this position.
**Responsibilities**:
- Answering phone calls.
- Booking service appointments.
- Liaising with clients.
- Liaising with our technicians.
- Keeping records updated.
- Invoicing service jobs.
- Liaising with suppliers for prices and stock.
Benefits & Perks
- Full-time permanent position, approx 38 hours per week.
- 4 weeks paid annual holiday.
- Full training will be given.
- Friendly fun team.
Skills & Experiences
You would be an invaluable team member for this multifaceted role and would require a broad mix of skills:
- Strong communication skills & phone etiquette with a customer service focus.
- Excellent computer skills with the ability to pick up new software quickly.
- Ability to prioritise.
- High attention to detail.
- Willing to learn and take on a range of tasks with a flexible can-do attitude.
- Have a hands-on approach.
- Works well under pressure.
- .Previous office and customer service experience.
**Salary**: From $58,000.00 per year
**Benefits**:
- Salary packaging
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
Ability to commute/relocate:
- Somerton, VIC 3062: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Office administration: 5 years (required)
Work Authorisation:
- Australia (required)
Work Location: In person