**Responsibilities**:
- Work closely with Operations Manager to assist with daily operations
- Conduct KYC (Know Your Customer) reviews of clients
- Process account maintenance requests from existing clients
- Process for deposits, withdrawals, transfers, etc.
- Communicate and liaise with different departments to improve performance and efficiency
- Ensure smooth operation of back-end systems
- Document and archive back-end system settings and functionality
- Proactively suggest improvements to improve sales performance
**Requirements**:
- Has at least 1-3 years of working experience in the Finance industry ( Forex / CFD industry is preferred)
- Able to prioritise and multi-task
- Ethical with self accountability & passionate
- Punctual, reliable and well presented
- Chinese speaking skill i required
- Cantonese speaking skill is preferred
- Understand the basic knowledge and experience of using MT4 platform
**Salary**: $64,999.99 - $74,999.99 per year
**Benefits**:
- Professional development assistance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus
- Performance bonus
Ability to commute/relocate:
- Box Hill, VIC: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Finance admin: 1 year (required)
**Language**:
- Mandarin (required)
Work Authorisation:
- Australia (required)
Work Location: In person