Job Title: Operations Assistant
Key Responsibilities:
* Perform a variety of administrative tasks, including answering calls and directing inquiries.
* Organize appointments and prepare admission paperwork in a timely and efficient manner.
* Conduct follow-up requests and make reminder calls for visits as required.
* Maintain accurate and effective record management systems, including the preparation of medical records.
* Perform Health Fund Checks as necessary.
* Manage the collection of excesses and co-payments.
* Coordinate with staff from other departments to ensure seamless communication and workflow.
* Complete other clerical tasks such as data entry.
Working at Ringwood Private Hospital:
Ringwood Private Hospital is one of Melbourne's leading cancer hospitals, providing high-quality care for patients from diagnosis through all aspects of treatment and end-of-life care. Our hospital offers a wide range of medical and surgical services using contemporary equipment in a state-of-the-art theatre setting.
Selection Criteria:
* Excellent interpersonal and communication skills.
* Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
* Strong attention to detail.
* Experience in MS Office (Outlook, Word, and Excel).
* Ability to work independently and within a team.
* Flexibility to work various shifts, including early/late shifts and weekends.
* WebPas Hospital system experience is desirable.
Why Work with Us?
Joining our community of care means becoming part of a team that makes a positive difference in the lives of our patients and their families. We pride ourselves on working with talented, passionate, and caring individuals to ensure the highest quality care and patient experience.