About the role
This is a full-time medical secretary role within a reputable neurosurgical practice in Richmond, VIC. The successful candidate will provide comprehensive administrative support to the practice, ensuring the smooth running of day-to-day operations. This is an exciting opportunity to work in a dynamic healthcare environment and contribute to the delivery of high-quality patient care.
What you'll be doing
* Manage the practice's appointment system, including scheduling, rescheduling and confirming patient appointments.
* Prepare patient medical records in line with practice protocols.
* Liaise with patients, medical staff and other healthcare providers to coordinate patient care.
* Maintain electronic medical records and databases, ensuring accuracy and confidentiality.
* Obtain financial consent for surgical procedures.
* Organise surgical and theatre bookings.
* Assist with the preparation of reports, correspondence and other practice documentation.
* Perform general office duties such as answering phones, attending to emails, handling inquiries and managing supplies.
What we're looking for
* Demonstrated experience as a seasoned medical secretary working in a surgical practice.
* Excellent communication and interpersonal skills, with the ability to interact effectively with patients, clinicians and other stakeholders.
* Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively.
* Proficient in the use of Genie and Gentu medical software, standard office computer applications ie Outlook, Excel, Word and iMac computer.
* Strong work ethics, thrive in a busy environment and foster a harmonious patient centred workplace.
* Commitment to maintaining patient confidentiality and adhering to practice policies and procedures.
* Tertiary qualification in medical administration or a related field, or equivalent experience.
* Position to commence as soon as possible.
What we offer
Our practice is committed to providing a supportive and inclusive work environment. We offer competitive remuneration aligned with your experience and the skill level you bring to the role. If you are interested in joining our team, we encourage you to apply now.