Preston location, close to public transport
At Darebin, diversity, equity, and inclusion are at the core of how we work.
Our commitment to these values is unwavering, they are central to our mission, to our impact and to help us better serve our community.
We know that having varied perspectives and lived experiences helps generate better ideas to enable a diverse, inclusive and connected community.
Darebin encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour.
We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation.
We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.
About Darebin City Council
Located in Melbourne's northern suburbs, Darebin City Council is home to one of the largest, most diverse communities in terms of culture, language, religion, socio-economic background, occupation, and housing needs.
The city has one of the largest populations of Aboriginal and Torres Strait Islander residents in metropolitan Melbourne.
Our Vision is for a community that works together to advance community life.
About the Role
The Administration Officer works in a team to provide day-to-day customer service and administrative support, primarily to assist the operations of the Customer and Business Support Unit, within the City Development Department.
The Administration Officer reports directly to Team Leader Planning Services - Customer and Business Services – City Development.
This Business Unit provides administrative and customer support to the City Development Department, which includes Planning, Building, Health services.
Responsibilities
Provide prompt and efficient customer service
Undertake data entry, word processing, and spreadsheet tasks
Ensure accurate and up-to-date records are maintained for business transactions conducted by the Department
Provide advice to the public and Council staff on procedural and administrative tasks
Contribute to building effective relationships by promoting a positive image, having regard to Council protocols
Provide operational support services including telephone call screening, filing and other administrative tasks
Skills & Experience
Qualification and/or appropriate experience in business or other field relevant to work in a local government office
Well-developed skills in administrative practices
Well-developed skills to investigate issues and solve problems
High level of attention to detail
Excellent customer service skills
Experience in the local government sector (advantageous)
A current Working with Children Check (advantageous)
Culture
As a progressive leader in Local Government, Darebin City Council is passionate about social inclusion, sustainability, engagement and service excellence.
We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of the community we serve.
We are committed to upholding a positive and supportive work environment that values the contribution of all employees and treats all employees with dignity and respect.
Benefits
We offer a range of benefits to our employees including opportunities for personal and professional development, flexible work practices, Employee Assistance Program, recognition and reward programme – Appreciate Great and a variety of generous paid and unpaid leave options.
How to Apply
If this sounds like the right opportunity for you, please submit your application including a resume, and those who wish to address the Key Selection Criteria may do so in their cover letter.
We're also happy to adjust our recruitment process to support your accessibility needs.
Contact Tarsha Sandefur, Coordinator, Customer & Business Services City Development, on ********* for a confidential discussion.
Applications close on 17th December at *****pm
Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough 'Safety Screening' processes apply.
To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards.
All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.
Council requires all employees to be fully vaccinated against COVID-19 as outlined in the Staff Covid-19 Vaccination Policy.
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