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Customer administration officer

Melbourne
Royal Freemasons LTD
Administration Employee
Posted: 10 July
Offer description

Join to apply for the Customer Administration Officer - Part Time Prahran, VIC role at Royal Freemasons LTD

5 days ago Be among the first 25 applicants

Join to apply for the Customer Administration Officer - Part Time Prahran, VIC role at Royal Freemasons LTD

Get AI-powered advice on this job and more exclusive features.

Are you ready for a career with more meaning?

At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone's life by showing them compassion and care.

What's in it for you?


* Tax-free salary packaging to increase your income
* Dining and Accommodation benefits with Access pay
* A rewarding role, where you do make the difference.
* Lead non-for-profit Aged Care Provider

Roster

Week 1: Monday, Tuesday, Wednesday 0900-1700

Week 2: Monday, Tuesday, Wednesday 0900-1700

Key Requirements
* First point of contact for customers, greet and assist visitors
* Demonstrate a customer focus to both internal and external customers.
* Ensure employee, resident, prospective resident, and family confidentiality.
* Ensure the correct storage and archiving of records
* Answer all incoming calls, responding to inquiries as necessary
* Assistance with rostering staff using TimeTarget software
* Recruitment and HR administration assistance

Skills And Experience
* Demonstrated experience in providing excellent customer service
* High level of computer literacy with aged care software and MS Office
* Excellent communication, problem identification and resolution skills
* Demonstrates enthusiasm, energy, inquisitiveness, initiative and innovative thinking
* Has a warm uplifting personality that can communicate and relate to older people
* Excellent personal presentation
* Minimum 3 years experience in similar role

Benefits
* Flexible working arrangements
* Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income
* Further learning and career development opportunities
* Paid study leave
* Find out more benefits on ourwebsite

As part of your application you will be asked to complete pre-employment checks.

NDIS Worker Screening Check (includes Australian Federal Police Check)

Royal Freemasons is a NDIS approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check.

Mandatory VaccinesAll aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

Recruitment Agencies are requested to kindly NOT contact us

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace, covid-19 and influenza vaccine program.


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Part-time


Job function

* Job function

Administrative
* Industries

Hospitals and Health Care

Referrals increase your chances of interviewing at Royal Freemasons LTD by 2x


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