Administration Officer – Pharmacy Outpatient Clinics
Join to apply for the Administration Officer – Pharmacy Outpatient Clinics role at Alfred Health.
About The Department
Alfred Health Pharmacy is well recognised for high quality and innovative patient‑focused services, education and training programmes as well as significant research output. The service operates over four sites within Alfred Health, continually advocating for postgraduate learning and research interests.
About The Team
Pharmacy activities extend to the Outpatient Clinics, where pharmacists conduct clinical reviews for patients receiving complex medication regimens. This service is supported by dedicated Administrative Office positions that assist with managing the administrative tasks associated with outpatient pharmacy operations.
About The Role
As an Administration Officer, you will work closely with pharmacists in Outpatient clinics by providing administrative support for clinic referral, scheduling, patient communication, reporting and other associated documentation. All appointments will be booked and managed via the Cerner Scheduling Appointments Book.
Duties
- Assist Pharmacists working in the outpatient clinics with managing the patient referral process and patient bookings
- Manage bookings via Cerner software, including initial referral, confirmation, failure to attend and rebooking
- Follow policies and procedures when processing referrals and in making all clinic appointments or managing appointment queue
- Communicate respectfully with patients and patient carers
- Collect and enter accurate data as required under Alfred Health and government guidelines in a timely manner
Key Skills
Essential
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
Desirable
- Previous administration experience in a health care setting
- Knowledge of Cerner Programs or similar public health Electronic Medical Record (EMR) system
- Understanding and experience in supporting outpatient clinics
- Understanding of basic medical terminology
- Understanding of confidentiality and privacy legislation
Perks
- Salary Packaging & Novated Leasing through Maxxia
- Flexible Heath Insurance coverage through HCF Health Insurance
- On‑site car & bike parking opportunities, Deducted Pre‑Tax
- Fantastic onsite fitness facilities at The Alfred through ProSportHealth and Fitness and access to Fitness Passport
Applications
Applications must be submitted electronically via the Alfred Health website – applications forwarded to the contact email address will not be considered.
Applications closing 11pm AEST, Friday, 28th November 2025.
For any questions or for a confidential discussion please contact Diana Sandulache, Workforce and Culture Director for Pharmacy at
Equal Opportunity and Inclusive Recruitment
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
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