Cardiology Administration Officer – Royal Melbourne Hospital
The Royal Melbourne Hospital is one of Australia's leading public healthcare providers.
We are looking for a passionate and dedicated individual to join our Cardiology Administration Team at the City (Parkville) Campus.
Key Responsibilities
Manage cardiology clinic operations, including patient bookings, appointment scheduling, cancellations, enquiries, and waiting list coordination.
Provide professional, compassionate communication with patients and carers, including check-ins, Medicare billing and general reception duties.
Liaise closely with nursing and medical staff, other hospital departments and clinical teams regarding schedules, cancellations and patient flow.
Ensure referral, documentation and compliance requirements are met before clinic visits, including verifying current referrals.
Maintain accurate document management through effective filing, scanning and record organisation.
Use hospital systems (IPM, EMR) competently and stay updated with training and system enhancements.
Required Qualifications and Experience
Previous hospital experience.
Knowledge of medical terminology.
Sound keyboard skills and familiarity with Microsoft Office products.
Excellent communication skills.
Demonstrated ability to work effectively as part of a team.
Strong administrative and computer skills.
Professional, adaptable and committed to delivering a high-quality patient experience.
Desirable
Understanding of the cardiology diagnostic environment.
Benefits
Salary packaging options – earn up to $12,000 tax-free earnings.
5 weeks annual leave plus monthly ADOs for full-time employees.
Discounted gym and health centre access with fitness passport.
Fantastic learning and development opportunities.
Values-led organisation – People First, Lead with Kindness and Excellence together.
EEO and Safety Statement
All appointments are made subject to a satisfactory Criminal History Record Check and a satisfactory Working With Children Check.
The RMH is committed to creating a culturally safe environment as a collective responsibility.
We draw on our principles of self-determination, equity, accountability and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.
RMH is a child-safe organisation, committed to upholding the rights, safety and wellbeing of children and young people in line with the Child Safe Standards.
As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion and belonging.
We encourage people of all backgrounds, identities and abilities to apply, and will provide adjustments to support equitable participation.
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