Position Details
* Casual
* Managers and Administrative Workers Grade 1 Level 1 (HS1)
* Located at The Alfred
The Role
The Administration Officer reports to the Administration Supervisor of the relevant host work group. As part of the administration team for Specialist Clinics, the Administration Officer will perform a range of administrative, reception and clerical tasks to support and assist with day‐to‐day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception duties, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.
Qualifications and Experience Required
Essential
* Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
* Demonstrated ability to plan workflow, prioritise and delegate in order to meet deadlines
* Demonstrated ability to work in a team environment
Desirable
* Previous administration experience in a health setting
* Understanding and experience supporting MBS clinics and billing processes in a similar setting Knowledge of Cerner Programs
* Understanding of medical terminology
Staff Benefits
* Salary packaging & novated leasing through Maxxia
* Flexible health insurance coverage through HCF Health Insurance
* Onsite car & bike parking opportunities, deducted pre‐tax!!
* Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
* Childcare services at The Alfred managed by KU Children's Services
Contact
For enquiries regarding this position, please contact Peter Schulz, Operations Manager, p.schulz@alfred.org.au
Applications close 11pm AEST, Thursday 7th May 2026.
EEO Statement
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don't hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
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